Terms and Conditions
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Terms should be defined based on the specific needs and nature of each website. For example, a website that offers products to customers in e-commerce transactions requires different Terms than a website that only provides information.
Terms provide the website owner with the ability to protect themselves from potential legal liability.
Itinerary Modification Policy
1. Purpose
This policy outlines the procedures and guidelines for modifying the itinerary of a Galapagos diving trip to ensure a smooth experience for all participants.
2. Scope
This policy applies to all participants, organizers, and service providers involved in the diving trip.
3. Modification Requests
- *Notification:* All modification requests must be submitted in writing to the trip coordinator at least *45 days* prior to the departure date.
- *Valid reasons for modifications:* Requests may include, but are not limited to:
- Changes in personal circumstances (e.g. medical emergencies, travel restrictions)
- Weather conditions affecting diving safety
- Changes in dive site availability due to conservation efforts
4. Approval Process*- **Evaluation:* The trip coordinator will review the modification request and assess its feasibility based on availability, safety, and logistical disadvantages
*5. Modification Options*
- *Itinerary Changes:* Modifications may include:
- Rescheduling dive dates
- Changing dive sites
- Adding or removing non-diving activities
- *Revised Itinerary:* A revised itinerary, including any adjusted costs or fees, will be provided.
*6. Fees*
- *Change Fees:* Depending on the nature of the modification, change fees may apply, including:
- Administrative fees for processing the request
- Additional costs for alternative activities or accommodations
- *Refunds:* If modifications result in lower costs, refunds will be processed in accordance with the organization's refund policy.
*7. Special Considerations*
- *Weather and Safety:* The trip coordinator reserves the right to modify the itinerary due to safety concerns, including adverse weather conditions or diving hazards.
Force Majeure:** In cases of unforeseen circumstances (natural disasters, political instability), the organization may alter the itinerary with minimal advance notice.
*8. Participant Responsibility*
- Participants are advised to purchase travel insurance covering trip modifications and cancellations.
*9. Acknowledgement*
- All participants must acknowledge and agree to this modification policy prior to departure.
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This policy helps ensure clarity and fairness when handling itinerary modifications, contributing to a positive experience for everyone involved. Feel free to adjust any section based on specific requirements or circumstances!
Refund Policy for Galapagos Dream Team
*1. Purpose*
This policy outlines the procedures and conditions under which participants may receive refunds for a diving trip in the Galapagos.
*2. Scope*
This policy applies to all participants registered for the diving trip.
*3. Eligibility for Refund*
Refunds will be considered under the following circumstances:
- *Cancellation by the participant:*
- *More than 60 days before departure:* Full refund less a processing fee (e.g. 10% of the total trip cost).
- *30 to 45 days before departure:* Refund of 50% of the total trip cost.
- *Less than 25 days before departure:* No refund will be issued.
- *Cancellation by the Organizer:*
- Full refund if the trip is cancelled due to insufficient bookings or other organizational issues.
- *Trip Modifications:*
- If a participant's itinerary is significantly altered, they may request a partial refund for the affected activities.
4. Special Circumstances*
- *Medical Emergencies:* Participants may submit a refund request due to documented medical emergencies, subject to review and approval by the trip coordinator.
- *Force Majeure:* In cases of unforeseen events (natural disasters, political instability), participants may receive a partial refund depending on the circumstances.
*5. Refund Process*
- *Submitting Requests:* All refund requests must be submitted in writing to the trip coordinator within *14 days* of the trip cancellation or modification.
- *Review Period:* Refund requests will be reviewed within *5 business days*.
- *Processing Time:* Approved refunds will be processed within *14 business days* to the original method of payment.
*6. Non-Refundable Items*
- Certain fees may not be refundable, including:
- Scuba certification courses
- Equipment rental fees
- Administrative fees for processing changes or cancellations.
7. Participant Responsibility*
- Participants are strongly encouraged to purchase travel insurance that covers cancellations and refunds due to unforeseen circumstances.
*8. Acknowledgement*
- All participants must acknowledge and agree to this refund policy prior to travel.
Terms and conditions are subject to change. If you have any questions, please contact Galapagos Dream Team via email at galapagosdreamteam@gmail.com.
Galapagos Dream Team is not responsible for changes in rates or third party services.
