Privacy Policy

At Galápagos Dream Team we care about your privacy. That is why we collect and use your personal information only as necessary to provide our products, services, websites and mobile applications and to communicate with you about them, or as you have requested (collectively, our “Services”). Your personal information includes the following:

Name
Address
Phone number
Email address
Billing and payment information
Other data collected that could directly or indirectly identify you.
Our Privacy Policy not only explains how and why we use the personal information we collect, but also how you can access, update or otherwise take control of your personal information. We have also created a Trust Center that offers answers to your most frequently asked questions, quick links to access your Account Settings, instructions on how to exercise some rights you may have, and definitions of key terms and concepts mentioned in this Privacy Policy.

If at any time you have questions about our practices or any of your rights listed below, you may contact our dedicated team who provide technical support to this office at galapagosdreamteam@gmail.com. We actively monitor and manage this inbox so that we can provide you with an experience you can confidently trust.

What information do we collect, how do we collect it, and why?

Much of what you may consider personal information is collected directly from you when you:

create an account or purchase any of our Services (e.g., billing information including name, address, credit card number, government ID);
request assistance from our award-winning customer support team (e.g., phone number);
fill out contact forms or request newsletters or other information (e.g., email); or
enter contests and surveys, apply for a job, or participate in activities we promote that may require information about you. However, we also obtain additional information when delivering our Services to you to ensure the necessary and optimal functioning of our Services. These collection methods may not be obvious to you, so we thought we would highlight and explain a little more about what they might look like (as it varies from time to time):

Cookies and similar technologies on our websites and mobile applications allow us to track your browsing behavior, which links you click, which products you purchased, your device type, and obtain various data, including analytics, about how you use and interact with our Services. These technologies automatically collect data when you use and interact with our Services, including metadata, log files, cookie/device IDs, page load time, server response time, and approximate location information to measure website performance and improve our systems. This includes DNS resolution optimization, network routing, and server configurations. Specifically, we collect interactions with features, content, and links (including third-party features, such as social media plugins) within the Services, Internet Protocol (IP) address, browser type and settings, date and time the Services were used, information about browser settings and plug-ins, language preferences and cookie data, information about devices used to access the Services, including device type, operating system used, device settings, application IDs, unique device identifiers, and error data. All of this allows us to offer you more relevant products, a better experience on our sites and mobile applications, and to collect, analyze, and improve the performance of our Services. We may also collect your location (IP address) to personalize our Services. For additional information and to learn how to manage the technologies we use, please visit our Cookie Policy. Please note that you will continue to receive general advertisements.

We may receive additional data about you from other sources, including public databases or third parties from whom we have acquired data, in which case we may combine this data with information we already have about you. This enables us to update, expand and analyse the accuracy of our records, assess a candidate's qualifications and to review the information we collect and use to determine the best fit for you.